Bilingual Mobile Sales Associate — Tech, Service & Growth

T-MOBILE USA, Inc.; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to join a Retail Team of Experts. You will learn the T-Mobile in-store experience, assist customers with devices and plans, and help deliver a world-class shopping journey.

This entry-level role includes on-the-job training and opportunities for advancement to a Mobile Expert. Applicants should have a High School diploma or GED and at least 6 months of customer service or sales experience, preferably in retail.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a Retail environment preferred.

Responsibilities

• Provide world-class customer experience and build loyalty by guiding customers through their shopping journey.
• Demonstrate and recommend devices and services, including accessories and IoT, in-store.
• Learn continuously and collaborate with store teams to improve the customer experience.

Skills

Customer service

Sales

Communication

Team player

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to join a Retail Team of Experts. You will learn the T-Mobile in-store experience, assist customers with devices and plans, and help deliver a world-class shopping journey.

This entry-level role includes on-the-job training and opportunities for advancement to a Mobile Expert. Applicants should have a High School diploma or GED and at least 6 months of customer service or sales experience, preferably in retail.