Mobile Retail Specialist: Tech-Savvy Customer Advocate

T-MOBILE USA, Inc.; Waldorf (MD); On-site; USD 22,162 - 31,564; Part time

Job summary

T-MOBILE USA, Inc. is looking for Mobile Associates in Waldorf, MD to enhance the customer experience in retail environments. You will actively engage with customers, educate them on T-Mobile's solutions, and ensure exceptional service. Ideal candidates will have a high school diploma and preferably experience in customer service or sales.

This role offers an hourly base pay of $19.50 plus an additional $5.00 per hour as training pay. Join us as we bring the T-Mobile brand to life!

Qualifications

• 6 months of customer service and/or sales experience is preferred.

Responsibilities

• Engage with a diverse range of customers in a retail environment.
• Leverage tools to educate customers on T-Mobile solutions.
• Perform store operations including opening and closing procedures.
• Build rapport and manage customer expectations through exceptional service.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Relationship Building

Sales Techniques

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is looking for Mobile Associates in Waldorf, MD to enhance the customer experience in retail environments. You will actively engage with customers, educate them on T-Mobile's solutions, and ensure exceptional service. Ideal candidates will have a high school diploma and preferably experience in customer service or sales.

This role offers an hourly base pay of $19.50 plus an additional $5.00 per hour as training pay. Join us as we bring the T-Mobile brand to life!