Mobile Retail Specialist: Tech Demos & Solutions

T-Mobile; Inglewood (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Employee stock grants

Employee stock purchase plan

Paid time off

Up to 12 paid holidays

Job summary

T-Mobile is hiring to support retail operations, helping customers with technology and service needs in a fast-paced setting. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey to foster loyalty.

The role emphasizes customer interaction, digital tool usage, and teamwork, with training and career growth supported by a broad benefits package. Join a team that values service excellence and shared success.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Strong interpersonal and communication skills are essential.
• Ability to learn and demonstrate product knowledge and digital tools.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring to support retail operations, helping customers with technology and service needs in a fast-paced setting. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey to foster loyalty.

The role emphasizes customer interaction, digital tool usage, and teamwork, with training and career growth supported by a broad benefits package. Join a team that values service excellence and shared success.