Mobile Retail Specialist - Tech Demos & Growth

T-Mobile US Inc.; Duluth (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off

Paid holidays

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring for a role within retail operations to engage customers and guide their technology and service needs in a fast-paced environment.

The position emphasizes building customer relationships, leveraging digital tools to demonstrate coverage and benefits, and completing required training to become proficient in products, services, and processes. Applicants should thrive in a dynamic team setting.

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Effective at balancing customer needs and performance goals.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Passionate customer advocate

Competitive drive

Effective balancing

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a role within retail operations to engage customers and guide their technology and service needs in a fast-paced environment.

The position emphasizes building customer relationships, leveraging digital tools to demonstrate coverage and benefits, and completing required training to become proficient in products, services, and processes. Applicants should thrive in a dynamic team setting.