Mobile Retail Specialist - Customer Experience & Demos

T-Mobile USA; Austin (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

T-Mobile USA is hiring Mobile Associates, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations. You’ll engage customers, explain features, and drive performance in a busy, tech-enabled retail environment.

You’ll learn products, complete training, and work toward the Mobile Expert role with an annual incentive target. The role requires at least a high school diploma and customer service/sales experience, with a focus on delivering exceptional service.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail.

Responsibilities

• Engage with customers in a high-traffic retail environment.
• Educate customers and demonstrate T-Mobile products and services.
• Use digital tools and self-serve options during interactions.
• Assist with onboarding and store operations, openings/closing.

Skills

Customer service

Sales experience

Retail environment

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring Mobile Associates, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations. You’ll engage customers, explain features, and drive performance in a busy, tech-enabled retail environment.

You’ll learn products, complete training, and work toward the Mobile Expert role with an annual incentive target. The role requires at least a high school diploma and customer service/sales experience, with a focus on delivering exceptional service.