Mobile Retail Specialist — Elevate Tech & Service

T-Mobile; Norwalk (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee stock grant

Stock purchase plan

Job summary

T-Mobile is seeking a Retail Associate in California to engage customers, demonstrate devices and service plans, and help shoppers through their buying journey.

You will build product knowledge, use digital tools, complete training, and collaborate with teammates to deliver a seamless customer experience. This role emphasizes customer service, problem solving, and teamwork, with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Deliver personalized tech and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Multitasking

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate in California to engage customers, demonstrate devices and service plans, and help shoppers through their buying journey.

You will build product knowledge, use digital tools, complete training, and collaborate with teammates to deliver a seamless customer experience. This role emphasizes customer service, problem solving, and teamwork, with comprehensive benefits.