Mobile Retail Specialist — Drive Tech Solutions

T-Mobile; Clinton (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Tuition assistance

Disability insurance

Job summary

At T-Mobile, we offer a competitive total rewards package including base pay, training pay, and annual stock grants. The Mobile Associate role emphasizes customer service and sales of wireless technology, with opportunities for onboarding training and advancement to Mobile Expert.

Employees receive comprehensive benefits, a 40-hour work week, and access to stock plans and 401(k). Join a team focused on growth and customer care.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months in customer service or sales (retail preferred).
• Strong communication and problem-solving skills are essential.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork orientation

Education

High School Diploma/GED

6 months customer service/sales experience (Retail)

Job description

At T-Mobile, we offer a competitive total rewards package including base pay, training pay, and annual stock grants. The Mobile Associate role emphasizes customer service and sales of wireless technology, with opportunities for onboarding training and advancement to Mobile Expert.

Employees receive comprehensive benefits, a 40-hour work week, and access to stock plans and 401(k). Join a team focused on growth and customer care.