Mobile Retail Specialist - Customer-Focused Tech Solutions

T-Mobile; Glendale (AZ); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Holidays

Parental and family leave

Discounts on services

Job summary

T-Mobile is seeking a Mobile Associate (Store-in-Store) to energize customers in busy retail locations. You will educate, demonstrate, and tailor wireless solutions to customer needs while meeting sales metrics. Training and ongoing skill development are provided to keep you customer ready.

Role emphasizes relationship building, product knowledge, and a proactive, friendly approach in a fast-paced environment. Competitive base pay plus incentives and comprehensive benefits apply.

Qualifications

• Strong customer service and sales mindset required.
• Ability to educate customers and demonstrate solutions.
• Comfort in a high‑traffic retail environment with product knowledge.

Responsibilities

• Proactively engage with customers in a high-traffic retail setting; educate and demonstrate T-Mobile products.
• Use digital tools and self-serve options to showcase value and drive sales.
• Complete training and stay customer ready with up-to-date promotions and processes.
• Build relationships with store teams and onboard customers; assist in store operations.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate (Store-in-Store) to energize customers in busy retail locations. You will educate, demonstrate, and tailor wireless solutions to customer needs while meeting sales metrics. Training and ongoing skill development are provided to keep you customer ready.

Role emphasizes relationship building, product knowledge, and a proactive, friendly approach in a fast-paced environment. Competitive base pay plus incentives and comprehensive benefits apply.