Mobile Retail Associate – Tech-Savvy Customer Champion

T-MOBILE USA, Inc.; Raymore (MO); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate for Store-in-Store locations. You will engage customers, demonstrate solutions, and drive sales while delivering exceptional service in a fast-paced retail setting.

Role emphasizes learning the in-store experience, leveraging digital tools, and building relationships with customers and nearby teams. Training provided with opportunities for growth and performance-based incentives.

Qualifications

• High School Diploma or GED required.
• Strong communication and customer-facing skills.
• Proven ability to coach, educate, and upsell in a retail setting.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools.
• Demonstrate and educate customers on T-Mobile products and services; use solution-based selling.
• Complete training on in-store experience, products, processes, and systems; stay customer-ready.
• Build relationships with local leadership and teams to support customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Education

Customer Engagement

Customer Needs Identification

Sales

Sales Techniques

Relationship Building

Product Knowledge

Leadership

Customer Service

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate for Store-in-Store locations. You will engage customers, demonstrate solutions, and drive sales while delivering exceptional service in a fast-paced retail setting.

Role emphasizes learning the in-store experience, leveraging digital tools, and building relationships with customers and nearby teams. Training provided with opportunities for growth and performance-based incentives.