Mobile Retail Specialist — Consultative Sales Pro

T-MOBILE USA, Inc.; Menomonee Falls (WI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Medical, dental, and vision insurance

Flexible spending account

Job summary

T-Mobile USA, Inc. is hiring for Store-in-Store Mobile Associates to engage customers in a warehouse/club kiosk setting. You'll educate, demonstrate, and recommend solutions while delivering outstanding experiences and helping customers stay connected to what matters most.

The role emphasizes customer service, consultative selling, and continuous learning in a high-traffic environment. Training is provided, with opportunities for growth and strong benefits.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)

Responsibilities

• Engage with customers in a high-traffic retail environment and educate on store-in-store benefits.
• Complete training on products, processes, and store operations; learn new skills and share knowledge.
• Provide exceptional service, attract potential customers, and build relationships to drive sales.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Education

High School Diploma or GED

Job description

T-Mobile USA, Inc. is hiring for Store-in-Store Mobile Associates to engage customers in a warehouse/club kiosk setting. You'll educate, demonstrate, and recommend solutions while delivering outstanding experiences and helping customers stay connected to what matters most.

The role emphasizes customer service, consultative selling, and continuous learning in a high-traffic environment. Training is provided, with opportunities for growth and strong benefits.