Mobile Retail Specialist — Activation & Support

Comcast Careers; Saint Augustine (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

Comcast is seeking a Retail Service Associate to join our store team. You will deliver a best-in-class customer experience across mobile, operational, and transactional tasks, while helping keep the store clean, organized, and welcoming.

You will assist with mobile activations, educate customers on devices and accessories, handle troubleshooting, and process transactions with accuracy. The role emphasizes teamwork, strong communication, and a proactive approach to customer care.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Assist customers with device activations and education.
• Troubleshoot and resolve basic mobile issues.
• Process transactions and support store operations.

Skills

Customer-focused

Workplace Organization

Teamwork

Self Motivation

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Associate to join our store team. You will deliver a best-in-class customer experience across mobile, operational, and transactional tasks, while helping keep the store clean, organized, and welcoming.

You will assist with mobile activations, educate customers on devices and accessories, handle troubleshooting, and process transactions with accuracy. The role emphasizes teamwork, strong communication, and a proactive approach to customer care.