Mobile Retail Expert - Training Pay, Stock Grants, Growth

T-Mobile

Glendale (AZ)

On-site

USD 42,000 - 56,000

Full time

8 days ago

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Benefits offered by this job

Annual stock grant

401(k)

Health insurance

Paid time off

Paid holidays

Job summary

T-Mobile is hiring to support retail operations, helping customers with technology and service needs in a fast-paced setting. The role emphasizes customer service excellence, personalized solutions, and the use of digital tools to showcase network coverage and benefits.

The position requires a high school diploma or GED and at least 6 months of customer service or sales experience, preferably in retail. It offers base pay, training pay, stock grants, and comprehensive benefits including health,

Qualifications

High School Diploma or GED is required.
Six months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
Handle additional duties or projects as assigned by management.