Mobile Retail Sales Pro – Training Pay & Stock Grants

T-Mobile USA; Deer Park (WA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

Job summary

T-Mobile USA is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment, building product knowledge and guiding shoppers through their journey. You will use digital tools to demonstrate plans, complete training, and collaborate with teammates to ensure a seamless customer experience and strong loyalty.

This role requires a High School Diploma and 6 months of customer service and/or sales experience; benefits

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment, building product knowledge and guiding shoppers through their journey. You will use digital tools to demonstrate plans, complete training, and collaborate with teammates to ensure a seamless customer experience and strong loyalty.

This role requires a High School Diploma and 6 months of customer service and/or sales experience; benefits