Mobile Retail Sales Pro: Training Pay & Stock

Milwaukee Succeeds; Gurnee (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical, dental, vision insurance

Paid time off

Job summary

T-Mobile USA, Inc. is hiring for a retail associate to assist customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, leveraging digital tools and training to meet individual needs and drive satisfaction. The role emphasizes communication, problem solving, and multitasking to support a positive customer experience and achieve store goals.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate to assist customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, leveraging digital tools and training to meet individual needs and drive satisfaction. The role emphasizes communication, problem solving, and multitasking to support a positive customer experience and achieve store goals.