Mobile Retail Sales Pro — Tech Solutions

T-MOBILE USA, Inc.; Montowese (CT); On-site; USD 26,000 - 34,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a retail team member to engage customers, understand their technology needs, and provide personalized device and service solutions in a fast-paced store environment.

You will use digital tools to demonstrate coverage, explain benefits, and build lasting relationships that improve loyalty and sales performance. The role requires a High School Diploma or GED and about 6 months in customer service or sales.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a retail team member to engage customers, understand their technology needs, and provide personalized device and service solutions in a fast-paced store environment.

You will use digital tools to demonstrate coverage, explain benefits, and build lasting relationships that improve loyalty and sales performance. The role requires a High School Diploma or GED and about 6 months in customer service or sales.