Mobile Retail Sales Pro: Tech Demos & Customer Impact

T-Mobile; Woodstock (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Paid Time Off

Holiday Pay

Parental Leave

Job summary

T-Mobile USA, Inc. seeks retail associates to assist customers with technology and service needs in a fast-paced environment, building product knowledge and using digital tools.

The role includes on-the-job training, guaranteed earnings of $20/hour with incentives, opportunities for annual stock grants, and a wide benefits package. Growth is encouraged within a culture that values teamwork and customer care.

Qualifications

• Customer service and sales experience preferred.
• Strong communication skills and problem solving.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks retail associates to assist customers with technology and service needs in a fast-paced environment, building product knowledge and using digital tools.

The role includes on-the-job training, guaranteed earnings of $20/hour with incentives, opportunities for annual stock grants, and a wide benefits package. Growth is encouraged within a culture that values teamwork and customer care.