Mobile Retail Sales Pro – Learn & Grow Fast

T-Mobile USA; Pensacola (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Family benefits

Back-up care

Disability insurance

Life insurance

Discounts

Job summary

T-Mobile USA is seeking a Mobile Associate to serve customers, demonstrate devices and educate shoppers in-store. You will build relationships, uncover needs, and suggest the right T-Mobile solutions, including accessories and IoT devices.

This entry-level role focuses on learning and developing skills for future advancement. Expect a fast-paced retail environment with opportunities to participate in stock grants and employee programs as you grow towards a Mobile Expert role.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment preferred.
• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required).
• Competitive drive in a fast-paced sales environment (Required).
• Willingness to work alongside peers and store leaders, learning and sharing ideas (Required).
• Effective at balancing customer needs and performance goals (Required).

Responsibilities

• Builds proficiency related to serving and selling to customers, while providing an elite customer experience and building loyalty.
• Helping customers pick up right where they left off in their shopping journey, online or in-store.
• Demonstrating and recommending the right T-Mobile solutions to meet needs.
• Develops relationships with customers and handoffs to other channels as needed.

Skills

Customer service

Sales experience

Communication skills

Team collaboration

Adaptability

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to serve customers, demonstrate devices and educate shoppers in-store. You will build relationships, uncover needs, and suggest the right T-Mobile solutions, including accessories and IoT devices.

This entry-level role focuses on learning and developing skills for future advancement. Expect a fast-paced retail environment with opportunities to participate in stock grants and employee programs as you grow towards a Mobile Expert role.