Mobile Retail Sales Associate — Tech & Service Champion

T-Mobile; Lebanon (OR); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual stock grant

Employee stock purchase plan

401(k) plan with match

Paid time off and holidays

Descrizione del lavoro

T-Mobile USA, Inc. is seeking a Retail Associate to support customer interactions and sell technology and service solutions in a fast-paced store environment. You will develop product knowledge and demonstrate wireless options to help customers choose the right plans and devices.

With on-the-job training, you’ll grow your skills in retail processes, digital tools, and service recommendations while contributing to a positive shopping experience and customer loyalty.

Competenze

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in Retail environment preferred.
• Legally authorized to work in the United States.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conoscenze

Customer Service

Sales

Communication

Teamwork

Multitasking

Problem Solving

Change Agility

Engaging People

18+ years

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile USA, Inc. is seeking a Retail Associate to support customer interactions and sell technology and service solutions in a fast-paced store environment. You will develop product knowledge and demonstrate wireless options to help customers choose the right plans and devices.

With on-the-job training, you’ll grow your skills in retail processes, digital tools, and service recommendations while contributing to a positive shopping experience and customer loyalty.