Mobile Retail Sales Associate - Tech Demos & Service

T-MOBILE USA, Inc.; San Antonio (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Tuition assistance

Job summary

T-MOBILE USA, Inc. is seeking a Mobile Associate in San Antonio, Texas. This role supports retail operations by engaging customers in a fast-paced environment, providing personalized technology and service solutions.

The ideal candidate possesses a High School Diploma, strong customer service skills, and is ready to utilize digital tools effectively. The position offers a base pay of $18/hour plus training pay and an opportunity for annual incentives that can reach up to $20/hour.

T-Mobile emphasizes employee benefits, including health insurance, 401(k), and various employee stock options, ensuring a comprehensive package for full and part-time employees alike.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience is preferred.
• At least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage during interactions.
• Complete required training for effective customer support.
• Engage customers by exploring their needs with hands-on demonstrations.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

6 months of customer service and/or sales experience in a retail environment

Job description

T-MOBILE USA, Inc. is seeking a Mobile Associate in San Antonio, Texas. This role supports retail operations by engaging customers in a fast-paced environment, providing personalized technology and service solutions.

The ideal candidate possesses a High School Diploma, strong customer service skills, and is ready to utilize digital tools effectively. The position offers a base pay of $18/hour plus training pay and an opportunity for annual incentives that can reach up to $20/hour.

T-Mobile emphasizes employee benefits, including health insurance, 401(k), and various employee stock options, ensuring a comprehensive package for full and part-time employees alike.