Bilingual Mobile Sales Associate — Tech Solutions & Service

T-Mobile; Riverside (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Employee stock grants

Paid time off

Annual stock grant

Job summary

T-Mobile is seeking candidates for a role in retail operations to engage customers, showcase devices and services, and help with personalized technology guidance. The position emphasizes strong service delivery, training completion, and building loyalty through effective communication.

You will use digital tools to demonstrate coverage and benefits, with growth opportunities as you train and advance within the Mobile Associate and Mobile Expert roles.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a Retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking candidates for a role in retail operations to engage customers, showcase devices and services, and help with personalized technology guidance. The position emphasizes strong service delivery, training completion, and building loyalty through effective communication.

You will use digital tools to demonstrate coverage and benefits, with growth opportunities as you train and advance within the Mobile Associate and Mobile Expert roles.