Mobile Retail Pro: Growth, Perks & Unstoppable Sales

T-Mobile; Port Reading (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

At T-Mobile, we invest in YOU! This retail role supports customer engagement and technology/service needs in a fast-paced environment, building product knowledge, demonstrating solutions, and assisting shoppers throughout their journey.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and product knowledge.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

At T-Mobile, we invest in YOU! This retail role supports customer engagement and technology/service needs in a fast-paced environment, building product knowledge, demonstrating solutions, and assisting shoppers throughout their journey.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and product knowledge.