Mobile Retail Expert: Tech Sales & CX

T-Mobile; Palm Desert (CA); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off and holidays

Stock incentives

Job summary

T-Mobile Store-in-Store Mobile Associates play a key role in a warehouse/club kiosk setting, delivering energy, expertise, and outstanding customer service. You educate, demonstrate, and recommend solutions while adapting to a fast-changing environment to help customers stay connected.

The role requires a High School Diploma/GED and preferably 6 months in customer service or retail sales. Training and career growth opportunities are highlighted with strong benefits and a team-driven culture.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment (Preferred)

Responsibilities

• Engage customers in a high-traffic retail environment and educate on offerings.
• Complete training on store-in-store experience and processes, then apply skills.
• Attract customers, follow up, collect referrals, and build relationships to drive sales.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Education

High School Diploma/GED

Job description

T-Mobile Store-in-Store Mobile Associates play a key role in a warehouse/club kiosk setting, delivering energy, expertise, and outstanding customer service. You educate, demonstrate, and recommend solutions while adapting to a fast-changing environment to help customers stay connected.

The role requires a High School Diploma/GED and preferably 6 months in customer service or retail sales. Training and career growth opportunities are highlighted with strong benefits and a team-driven culture.