Mobile Retail Expert: Bilingual Sales & Tech Solutions

T-Mobile; New York (NY); Vor Ort; USD 44.000 - 54.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

Medical, dental, and vision insurance

Paid time off

Zusammenfassung

T-Mobile is seeking a Mobile Associate to engage customers in a fast-paced retail environment, delivering personalized technology and service solutions while showcasing network coverage and benefits.

You will complete training, develop proficiency in products and processes, and contribute to a seamless customer experience. Fluency in English and Spanish and prior retail experience are highly valued.

Qualifikationen

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Bilingual English and Spanish abilities are required.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Customer service

Sales experience

Bilingual EN/ES

Communication

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile is seeking a Mobile Associate to engage customers in a fast-paced retail environment, delivering personalized technology and service solutions while showcasing network coverage and benefits.

You will complete training, develop proficiency in products and processes, and contribute to a seamless customer experience. Fluency in English and Spanish and prior retail experience are highly valued.