Mobile Retail Associate: Grow to Expert with Stock

T-Mobile USA; Albertville (AL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Medical, dental, and vision insurance

Job summary

Mobile Associate positions at T-Mobile USA offer a starting hourly base pay of $18.00 with $5.00 per hour training pay. Upon promotion to Mobile Expert, the pay reaches an annualized incentive target of $18,000, with all employees guaranteed $20/hour including incentives, plus eligibility for an annual stock grant.

This role emphasizes learning and developing sales and customer service skills in a fast-paced retail environment.

Qualifications

• 6 months of customer service and/or sales experience (Required)
• High School Diploma/GED (Required)

Responsibilities

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
• Approaching service and sales needs with composure, integrity and compassion.

Skills

Customer service

Sales experience

Education

High School Diploma/GED

Job description

Mobile Associate positions at T-Mobile USA offer a starting hourly base pay of $18.00 with $5.00 per hour training pay. Upon promotion to Mobile Expert, the pay reaches an annualized incentive target of $18,000, with all employees guaranteed $20/hour including incentives, plus eligibility for an annual stock grant.

This role emphasizes learning and developing sales and customer service skills in a fast-paced retail environment.