Mobile Retail Associate: Drive Tech Sales and Growth

T-Mobile

Westbrook (ME)

On-site

USD 26,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Medical/dental/vision

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Transit benefits

Flexible spending account

Job summary

T-Mobile USA, Inc. in Westbrook, ME is seeking a Mobile Associate to help customers explore and buy technology and service plans, delivering friendly, knowledgeable service in a fast-paced retail setting. You will build product knowledge and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool use, and service-plan recommendations, with on-the-job training and opportunities for stock grants and benefits as part of our Total Rewards package.

Qualifications

High School Diploma/GED is required.
6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
Also responsible for other duties/projects as assigned by business management as needed.