Mobile Retail Associate: Connect, Educate & Drive Tech Sales

T-MOBILE USA, Inc.; Union Gap (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Holiday pay

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of the brand in a warehouse/club kiosk setting. You will energize customers, educate on products and benefits, and contribute to a high-traffic sales environment with a focus on exceptional service.

Training completes quickly and performance incentives align with sales activity. Compensation includes base pay, training pay, and potential annual incentives; stock grants and 401(k) plans are part of the benefits

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in retail.

Responsibilities

• Proactively engage with customers in a high-traffic retail environment, educate customers, and showcase the value of T-Mobile benefits.
• Complete training on the store-in-store experience, systems, and processes to deliver the best customer experience.
• Provide exceptional service, build rapport, drive sales activity, collect referrals, and nurture relationships with customers.

Skills

Communication

Leadership

Customer Service

Sales Techniques

Customer Engagement

Product Knowledge

Sales Prospecting

Consultative Selling

Coaching

Relationship Building

Customer Education

Sales

Customer Referrals

Customer Communications

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of the brand in a warehouse/club kiosk setting. You will energize customers, educate on products and benefits, and contribute to a high-traffic sales environment with a focus on exceptional service.

Training completes quickly and performance incentives align with sales activity. Compensation includes base pay, training pay, and potential annual incentives; stock grants and 401(k) plans are part of the benefits