Mobile Recall Repair Technician

MarketSource; Spokane (WA); Sur place; USD 34 000 - 39 000; Plein temps

Résumé du poste

MarketSource is hiring a RecallRepairSpecialist to travel within the Spokane area, meeting vehicle owners in person and explaining safety recall repairs. You’ll perform intermediate repairs and document outcomes, working mostly on the road.

The role emphasizes customer interaction, building trust, and guiding conversations, with training provided for repairs and required certifications. Some weekend travel is expected.

Qualifications

• High School Diploma (or equivalent).
• Valid driver’s license and reliable transportation.
• 1–3+ years of customer service or sales experience.
• Light mechanical knowledge or tool experience.
• Ability to obtain required mobile repair certifications.
• Comfortable working independently.
• Weekend work and some travel required.
• Strong communication and follow-up skills.

Responsabilités

• Get out in the field and connect with vehicle owners face-to-face.
• Explain why recall repairs matter and why they shouldn’t wait.
• Obtain customer authorization and explain the repair process clearly.
• Perform mobile recall repairs per manufacturer guidelines and training.
• Answer questions, ease concerns, and handle objections confidently.
• Document completed repairs, parts usage, and outcomes in internal systems.
• Work independently while hitting goals and making an impact.

Connaissances

Customer service

Sales experience

Driver's license

Light mechanical

Certifications

Independent

Travel availability

Communication skills

Formation

High School Diploma or equivalent

Description du poste

MarketSource is hiring a RecallRepairSpecialist to travel within the Spokane area, meeting vehicle owners in person and explaining safety recall repairs. You’ll perform intermediate repairs and document outcomes, working mostly on the road.

The role emphasizes customer interaction, building trust, and guiding conversations, with training provided for repairs and required certifications. Some weekend travel is expected.