Mobile Phlebotomy Lead - Donor Experience & Team Coach

Versit; Tinley Park (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision

7% 401(k) match

Paid PTO & Holidays

Life insurance

Job summary

Versiti is seeking a Donor Services Lead to oversee phlebotomy operations, train staff, and ensure regulatory compliance across donor collection sites. You will guide a team, deliver high-quality donor experiences, and optimize blood drive outcomes.

Responsibilities include supervising staff, maintaining equipment, and upholding safety standards while coordinating with other departments to meet organizational goals.

Qualifications

• High school diploma or GED required.

Responsibilities

• Ensure compliance with regulatory requirements and core values.
• Lead donor collection team and provide feedback to staff and supervisors.
• Provide excellent donor service and build professional relationships.
• Establish relationships with donors and sponsors to support blood drives.
• Resolve donor issues and escalate to management when needed.
• Recruit and mentor team members in phlebotomy operations.
• Operate, troubleshoot, and maintain donor collection equipment.

Skills

Phlebotomy

Customer service

Team leadership

Problem solving

Attention to detail

Adaptability

Education

High School Diploma

GED

Tools

Ceridian

Hemasphere

Oracle

HemaTerra

Job description

Versiti is seeking a Donor Services Lead to oversee phlebotomy operations, train staff, and ensure regulatory compliance across donor collection sites. You will guide a team, deliver high-quality donor experiences, and optimize blood drive outcomes.

Responsibilities include supervising staff, maintaining equipment, and upholding safety standards while coordinating with other departments to meet organizational goals.