Mobile PERS Field Technician - Install & Support

MedScope Installation; Bensalem Township (Bucks County); In loco; USD 32 - 90; Tempo pieno

Descrizione del lavoro

MedScope is seeking field technicians to install and test personal emergency response devices in clients' homes across the United States. This 1099 independent contractor role lets you set your own schedule and travel to member residences to complete installations.

You will coordinate with clients and caregivers, deliver and test equipment, and ensure proper documentation using DocuSign. The position requires a vehicle, valid license, background check, and strong communication skills; prior

Competenze

• High school diploma or equivalent.
• Must have a vehicle and valid driver's license (and insurance).
• Excellent verbal and written communication skills.
• Ability to work independently and manage schedule.
• Willing to complete background checks and training.

Mansioni

• Coordinate appointment scheduling directly with clients.
• Delivery, initial setup and testing of personal emergency response equipment in clients’ homes.
• Educate clients/caregivers on device usage, features and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations using company software.
• Collaborate with member support and installer coordinators to provide seamless support to members.
• Obtain appropriate signatures via Docusign on all required paperwork during installation appointments.
• Adherent to all safety protocols, regulatory requirements and company policies during installations.

Conoscenze

Driver's license

Communication skills

Independent contractor mindset

Background checks

Customer service

Vehicle ownership

Formazione

High school diploma or equivalent

Strumenti

Company software

Descrizione del lavoro

MedScope is seeking field technicians to install and test personal emergency response devices in clients' homes across the United States. This 1099 independent contractor role lets you set your own schedule and travel to member residences to complete installations.

You will coordinate with clients and caregivers, deliver and test equipment, and ensure proper documentation using DocuSign. The position requires a vehicle, valid license, background check, and strong communication skills; prior