Field Technician: Home PERS Install & Support (Flexible)

MedScope Installation; Omaha (NE); Presencial; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid per trip

Quick installs

Set availability and capacity

Impact in community

Descripción de la vacante

MedScope seeks an in-home Installers/Field Tech to install and test personal emergency response equipment at client homes. You will coordinate appointments, educate users, and troubleshoot during installations, while maintaining accurate records and signatures via Docusign.

Travel to member homes is required, with safety and regulatory compliance emphasized. Ideal candidates have a vehicle, valid license, ability to work independently, and strong communication skills.

Formación

• Must have a vehicle and provide valid driver's license, registration and auto insurance.
• Willing to complete background checks and training.
• Excellent verbal and written communication skills.
• Working email address, smartphone with voicemail and basic computer skills.
• High school diploma or equivalent.
• Ability to work independently.
• Commitment to meeting/exceeding service level requirements.
• Field technician, cable/alarm installation experience a plus but not required.

Responsabilidades

• Coordinate appointment scheduling directly with clients.
• Delivery, initial setup and testing of personal emergency response equipment in clients’ homes.
• Educate clients/caregivers on device usage, features and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls and client interactions using company software.
• Collaborate with member support and installer coordinators to provide seamless support to members.
• Obtain appropriate signatures via Docusign on all required paperwork during installation appointments.
• Adherent to all safety protocols, regulatory requirements and company policies during installations.

Conocimientos

Driver's license

Vehicle required

Background checks

Communication skills

Independent worker

Customer service

Tech troubleshooting

Educación

High school diploma or equivalent

Descripción del empleo

MedScope seeks an in-home Installers/Field Tech to install and test personal emergency response equipment at client homes. You will coordinate appointments, educate users, and troubleshoot during installations, while maintaining accurate records and signatures via Docusign.

Travel to member homes is required, with safety and regulatory compliance emphasized. Ideal candidates have a vehicle, valid license, ability to work independently, and strong communication skills.