Mobile Patient Navigator – Dental Clinic Scheduling

University of North Carolina at Chapel Hill; Chapel Hill (NC); Presencial; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

University of North Carolina at Chapel Hill's Adams School of Dentistry is seeking a Mobile Patient Navigator to coordinate patient scheduling, assist DDS/Hygiene students, and ensure smooth access to clinical services.

You will manage appointment confirmations, input EPIC templates, verify Medicaid/Delta Dental eligibility, collect payments, and respond to patient inquiries using the internal messaging system.

Formación

• High school diploma or equivalency required.
• Experience in healthcare preferred.

Responsabilidades

• Serve as a single point of contact for DDS/Hygiene students, patients and caregivers, facilitating access to clinical and supportive care services.
• Coordinate clinical chair side scheduling, cancellations, modifications and reconciliation of appointments for pre-doctoral and hygienic clinics.
• Provide appointment information to patients, students and staff and input EPIC templates for DDS providers.
• Screen and route incoming calls, confirm appointments and share details (time, date, location, provider).
• Collect and validate payments, verify Medicaid/Delta Dental eligibility and process payments accordingly.

Conocimientos

Healthcare experience

Appointment scheduling

Educación

High school diploma or equivalency

Herramientas

EPIC Templates

In-Basket

Descripción del empleo

University of North Carolina at Chapel Hill's Adams School of Dentistry is seeking a Mobile Patient Navigator to coordinate patient scheduling, assist DDS/Hygiene students, and ensure smooth access to clinical services.

You will manage appointment confirmations, input EPIC templates, verify Medicaid/Delta Dental eligibility, collect payments, and respond to patient inquiries using the internal messaging system.