Mobile Patient Care Navigator

Western Geriatrics & Neurology; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Western Geriatrics & Neurology is seeking a Mobile Patient Care Coordinator to act as the primary liaison among patients, families, healthcare providers, and community partners. You will coordinate care, manage inquiries, process provider orders, and support telehealth and post-discharge follow-up to ensure timely, quality care.

The role emphasizes compassionate communication, organized administrative work, and meticulous documentation in a fast-paced healthcare setting in San Diego.

Qualifications

• High school diploma or GED required.
• Medical Assistant preferred but not required.
• Strong communication and customer service skills.
• Comfortable using computers, email, and electronic medical records.
• Ability to manage multiple priorities while maintaining attention to detail.
• A proactive, team-oriented mindset with a passion for helping others.
• Experience obtaining and documenting patient vital signs is strongly preferred.

Responsibilities

• Coordinating patient care and follow-up services.
• Managing incoming calls, emails, and patient inquiries.
• Processing provider orders, including medications, labs, imaging, referrals, and home health services.
• Communicating care plan updates with patients, families, community staff, and healthcare partners.
• Supporting medication reconciliation and escalating concerns to providers when needed.
• Assisting with post-discharge outreach and ensuring appropriate follow-up care is scheduled.
• Identifying urgent patient concerns and helping coordinate timely interventions.
• Maintaining accurate documentation and patient records.
• Supporting telehealth appointments and care coordination activities.
• Obtain and document patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight, and communicate abnormal findings to the care team as appropriate.

Skills

Patient care

Communication

EMR systems

Vital signs

Multitasking

Teamwork

Medical assistant

Education

High school diploma or GED

Tools

EMR software

MS Office

Job description

Western Geriatrics & Neurology is seeking a Mobile Patient Care Coordinator to act as the primary liaison among patients, families, healthcare providers, and community partners. You will coordinate care, manage inquiries, process provider orders, and support telehealth and post-discharge follow-up to ensure timely, quality care.

The role emphasizes compassionate communication, organized administrative work, and meticulous documentation in a fast-paced healthcare setting in San Diego.