Mobile Homeless Outreach Worker

BronxWorks; New York (NY); On-site; USD 47,000 - 49,000; Full time

Job summary

BronxWorks is seeking a dedicated Outreach Worker for the Homeless Outreach Team (HOT) in the Bronx. The role involves compassionate outreach with chronically street homeless individuals, building rapport, and transporting clients in agency vehicles as part of a two-person team.

You will support licensed clinicians with mobile medical outreach, refer clients to social services, document interactions, and be available for evening and weekend hours to ensure 24/7 operation.

Qualifications

• High school diploma or equivalent.
• Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points
• Bilingual/multilingual preferred, but not required.
• Proficiency with computers, common office equipment, and basic typing skills
• Strong interpersonal communication

Responsibilities

• Conduct persistent and compassionate outreach as part of a two-person team
• Engage and build rapport with chronically street homeless individuals in the Bronx
• Drive agency vehicles for mobile outreach work and to transport clients
• Support licensed clinicians with mobile medical outreach
• Maintain familiarity with social services and resources available within the agency and in the community; provide referrals as appropriate
• Document all interactions with clients
• Perform additional duties as assigned
• To support 24/7 hours of operation, this position requires evening and weekend availability

Skills

Interpersonal communication

Computer proficiency

Driver's license

Bilingual preferred

Education

High school diploma or equivalent

Job description

BronxWorks is seeking a dedicated Outreach Worker for the Homeless Outreach Team (HOT) in the Bronx. The role involves compassionate outreach with chronically street homeless individuals, building rapport, and transporting clients in agency vehicles as part of a two-person team.

You will support licensed clinicians with mobile medical outreach, refer clients to social services, document interactions, and be available for evening and weekend hours to ensure 24/7 operation.