Impact-Driven Case Manager for Homeless Services

BronxWorks; New York (NY); On-site; USD 52,000 - 74,000; Full time

Job summary

BronxWorks seeks a dedicated case manager to support individuals and families toward stable housing and improved well-being in New York City. You will conduct comprehensive intake assessments, manage a caseload, and connect clients to mental health, medical, and housing services.

Responsibilities include field visits, goal planning, documentation, collaboration with service providers, and attending regular supervision. A valid driver's license and strong communication skills are required.

Qualifications

• Bachelor’s degree in social work or a related field of study.
• Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points
• One-year of case management or related work experience preferred.
• Ability to engage and build rapport with populations with high support needs.
• Strong oral and written communication skills
• Detail-oriented and resourceful with strong time management and organizational skills
• Proficiency in Microsoft Office suite and other standard business technology
• Bilingual/multilingual preferred but not required.
• Valid driver’s license is required for this position.

Responsibilities

• Independently manage a caseload.
• Conduct comprehensive intake assessments.
• Conduct regular field visits to engage and build rapport with chronically homeless individuals.
• Work with clients to develop goals and service plans.
• Provide referrals and direct assistance to support clients applying and/or attending appointments for mental health services, medical care, substance treatment, vital documents, benefits, Legal/immigration services, and permanent housing.
• Document all interactions with or on behalf of clients, monitor and document client progress toward service plan goals.
• Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required.
• Attend regular supervision sessions with direct supervisor.
• Drive agency vehicle to and from client locations and appointments.
• Perform additional duties as assigned.

Skills

Communication

Time management

Microsoft Office

Education

Bachelor’s degree in social work or a related field

Tools

Microsoft Office Suite

Job description

BronxWorks seeks a dedicated case manager to support individuals and families toward stable housing and improved well-being in New York City. You will conduct comprehensive intake assessments, manage a caseload, and connect clients to mental health, medical, and housing services.

Responsibilities include field visits, goal planning, documentation, collaboration with service providers, and attending regular supervision. A valid driver's license and strong communication skills are required.