Mobile Family Support Navigator

Metropolitan Ministries; Tampa (FL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health, vision, dental coverage

PTO for all employees

11 days PTO and 10 holidays

401K employer match

Life Insurance $15,000

Employee Assistance Program

Tuition reimbursement

Training and career development

YMCA membership discount

Job summary

Metropolitan Ministries seeks a Family Support Community Specialist to provide mobile and site-based client assessments, resource navigation, prevention assistance, and direct services in targeted communities. You will verify eligibility, connect clients to internal and community resources, and support prevention and diversion efforts.

Responsibilities include maintaining HMIS records, ensuring compliance with funding and program requirements, and collaborating with partners.

Qualifications

• Associates Degree in Social Work, Human Services, Psychology, Counseling, business or related field is required.
• Experience working with individuals and families experiencing homelessness or related barriers is preferred.
• Commitment to ongoing professional development through trainings and continuing education.
• Bi-lingual is a plus but not required.
• Ability to work in a multi-disciplinary team and manage volunteers.

Responsibilities

• Conduct client assessments, determine eligibility, and provide resource navigation and direct services per policies and program guidelines.
• Administer prevention, diversion, financial assistance, and other approved support services while ensuring compliance with funding requirements.
• Maintain confidential client records and documentation in HMIS and related systems.

Skills

Interpersonal skills

Teamwork

De-escalation

Communication skills

Bi-lingual capability

Computer literacy

Education

Associates Degree Social Work, Human Services, Psychology, Counseling, business or related field

Tools

Microsoft Word

Excel

Teams

Job description

Metropolitan Ministries seeks a Family Support Community Specialist to provide mobile and site-based client assessments, resource navigation, prevention assistance, and direct services in targeted communities. You will verify eligibility, connect clients to internal and community resources, and support prevention and diversion efforts.

Responsibilities include maintaining HMIS records, ensuring compliance with funding and program requirements, and collaborating with partners.