Mobile Expert: Wireless Sales, Growth & Stock Grants

T-Mobile; Eureka (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental and family leave

Mobile service discounts

Job summary

T-Mobile USA, Inc. is seeking Mobile Experts to join our Retail Team of Experts. You’ll act as a brand ambassador, delivering a high-energy customer experience while educating customers on devices and services. You’ll meet sales targets and contribute to a positive in-store environment.

Join a company that offers competitive pay, stock grants, and comprehensive benefits, with opportunities for growth and development in a fast-paced tech-forward retail setting.

Qualifications

• High school diploma or GED required.
• Preferred: 30 days T-Mobile Mobile Associate experience.
• Preferred: 6 months customer service or sales in retail.

Responsibilities

• Serve and sell to customers, providing a best-in-class experience and building loyalty.
• Leverage digital tools in interactions and onboarding.
• Complete in-store training on T-Mobile experience, skills, processes, systems, and resources.
• Maximize time on shift, learn about wireless innovations, and share knowledge with customers.
• Collaborate with T-Mobile staff across channels including business and customer service.

Skills

Customer Service

Sales

Communication

Change Agility

Engaging People

Multitasking

Teamwork Orientation

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Experts to join our Retail Team of Experts. You’ll act as a brand ambassador, delivering a high-energy customer experience while educating customers on devices and services. You’ll meet sales targets and contribute to a positive in-store environment.

Join a company that offers competitive pay, stock grants, and comprehensive benefits, with opportunities for growth and development in a fast-paced tech-forward retail setting.