Mobile Expert: Tech Solutions & Stock Grants

T-Mobile US Inc.; Lake Elsinore (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and delivering personalized technology and service solutions in a fast-paced environment.

You will build proficiency in customer service and sales while using digital tools to demonstrate network coverage and benefits. Training is provided, and performance incentives are available as part of the total rewards program.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail setting.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Multitasking

Problem solving

Engaging people

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and delivering personalized technology and service solutions in a fast-paced environment.

You will build proficiency in customer service and sales while using digital tools to demonstrate network coverage and benefits. Training is provided, and performance incentives are available as part of the total rewards program.