Mobile Expert: Tech Solutions & Customer Experience

T-Mobile; Fort Worth (TX); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile is hiring a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Success is measured by customer satisfaction, product knowledge, and effective use of digital tools. The position offers competitive pay, comprehensive benefits, and opportunities for growth within the

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or retail sales experience preferred.
• Strong communication and teamwork skills.

Responsibilities

• Provide personalized technology and service solutions to customers.
• Demonstrate network coverage and plan features using digital tools.
• Complete training to learn retail processes and wireless technology.
• Collaborate with teammates to ensure a seamless customer experience.
• Support other duties and projects as needed by management.

Skills

Customer service

Sales

Communication

Teamwork

Adaptability

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Success is measured by customer satisfaction, product knowledge, and effective use of digital tools. The position offers competitive pay, comprehensive benefits, and opportunities for growth within the