Mobile Expert: Tech‑Savvy Retail Sales

T-Mobile; Laurel (MD); On-site; USD 42,000 - 59,000; Full time

Job summary

T-Mobile in Laurel, MD, is hiring Mobile Associates to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Expect growth through training, team collaboration, and rewards. The role offers competitive pay, benefits, and opportunities for stock grants and 401(k). Equal opportunity employer.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Other duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile in Laurel, MD, is hiring Mobile Associates to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Expect growth through training, team collaboration, and rewards. The role offers competitive pay, benefits, and opportunities for stock grants and 401(k). Equal opportunity employer.