Mobile Expert: Tech-Savvy Retail Sales & Growth

T-MOBILE USA, Inc.; Delano (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off

Paid holidays

Parental and family leave

Tuition assistance

Stock purchase plan

Job summary

T-Mobile USA, Inc. is hiring a Retail Associate in California to engage customers, explain technology and service options, and guide them through their shopping journey in a fast-paced environment.

You will build product knowledge, demonstrate solutions using digital tools, and develop customer-service skills to drive satisfaction and loyalty.

This role offers competitive pay, training pay, full access to benefits, stock grants, and opportunities for growth within a company that values its people.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring a Retail Associate in California to engage customers, explain technology and service options, and guide them through their shopping journey in a fast-paced environment.

You will build product knowledge, demonstrate solutions using digital tools, and develop customer-service skills to drive satisfaction and loyalty.

This role offers competitive pay, training pay, full access to benefits, stock grants, and opportunities for growth within a company that values its people.