Mobile Expert: Tech-Savvy Retail & Customer Solutions

T-Mobile; Minnesota; Hybride; USD 40 000 - 48 000; Plein temps

Avantages offerts par ce poste

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Annual holidays

Résumé du poste

T-Mobile USA in Minnesota is seeking a Retail Associate to engage customers, explain technology and service options, and support their shopping journey.

You'll build product knowledge, use digital tools, and deliver personalized solutions while meeting customer satisfaction goals. The role emphasizes teamwork, adaptability, and strong communication, with training and performance-based incentives aligned to corporate Total Rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Must be 18+ and legally authorized to work in the United States.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

T-Mobile USA in Minnesota is seeking a Retail Associate to engage customers, explain technology and service options, and support their shopping journey.

You'll build product knowledge, use digital tools, and deliver personalized solutions while meeting customer satisfaction goals. The role emphasizes teamwork, adaptability, and strong communication, with training and performance-based incentives aligned to corporate Total Rewards.