Mobile Expert: Store-in-Store Tech & Customer Care

T-Mobile USA; Cordova (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Company holidays

Job summary

T-Mobile USA is seeking a Store-in-Store Mobile Associate to greet customers, educate them on products, and provide exceptional service in a fast-paced warehouse/club setting.

You will learn store processes, engage customers, and help drive sales while building lasting relationships. Compensation includes base pay, training pay, and annual incentives, with strong benefits once employed full-time.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales in a retail setting preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Engage with customers in a high-traffic retail environment.
• Educate customers and showcase value of store-in-store benefits.
• Complete training on store processes, products, and systems.
• Build rapport and drive sales while delivering outstanding service.
• Follow up with customers and manage referrals.

Skills

Communication

Relationship Building

Sales

Customer Service

Product Knowledge

Customer Education

Education

High School Diploma/GED

6 months customer service/sales in retail

Job description

T-Mobile USA is seeking a Store-in-Store Mobile Associate to greet customers, educate them on products, and provide exceptional service in a fast-paced warehouse/club setting.

You will learn store processes, engage customers, and help drive sales while building lasting relationships. Compensation includes base pay, training pay, and annual incentives, with strong benefits once employed full-time.