Mobile Expert, Store-in-Store — Drive Customer Connections

T-Mobile; Springfield (MO); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Dental and vision

Commuter benefits

Job summary

T-Mobile is seeking a Mobile Associate to actively engage customers in National Sales partner locations. You’ll explain T-Mobile solutions, identify needs, and demonstrate value while delivering a high-energy, customer-focused experience.

This role emphasizes training, onboarding, and ongoing professional growth within a fast-paced retail setting. You will operate in a high-traffic store environment, building relationships, meeting sales targets, and delivering top-tier customer experiences as

Qualifications

• High School Diploma or GED required.
• Six months of customer service or sales experience preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools.
• Identify customer needs and demonstrate the value of T-Mobile products and services.
• Learn and apply new skills, products, and processes through on-site training.
• Build relationships with customers and ensure exceptional service and satisfaction.
• Assist with onboarding customers and leverage upsell opportunities.

Skills

Coaching

Communication

Consultative Selling

Customer Service

Leadership

Sales

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to actively engage customers in National Sales partner locations. You’ll explain T-Mobile solutions, identify needs, and demonstrate value while delivering a high-energy, customer-focused experience.

This role emphasizes training, onboarding, and ongoing professional growth within a fast-paced retail setting. You will operate in a high-traffic store environment, building relationships, meeting sales targets, and delivering top-tier customer experiences as