Mobile Expert: Stock Grants & Growth Opportunities

T-Mobile; Independence (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Stock grants

Stock purchase plan

PTO & holidays

Parental leave

Mobile service discounts

Transit discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, engage customers, and recommend technology and service plans in a fast-paced store environment.

You will build product knowledge, use digital tools, complete training, and collaborate with teammates to ensure a seamless shopping experience. Competitive pay and comprehensive benefits reflect our Total Rewards culture.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, engage customers, and recommend technology and service plans in a fast-paced store environment.

You will build product knowledge, use digital tools, complete training, and collaborate with teammates to ensure a seamless shopping experience. Competitive pay and comprehensive benefits reflect our Total Rewards culture.