Mobile Retail Expert: Growth, Stock Grants & Pay

T-Mobile; Longview (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced setting.

You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey, developing skills in customer interaction and digital tool usage. Responsibilities include delivering personalized technology and service solutions, training on retail processes, and collaborating across

Qualifications

• High School Diploma/GED required.
• 6 months customer service and/or retail sales experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced setting.

You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey, developing skills in customer interaction and digital tool usage. Responsibilities include delivering personalized technology and service solutions, training on retail processes, and collaborating across