Mobile Expert: Energize Retail with Wireless Tech

T-Mobile; Pleasant Prairie (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Parental leave

Job summary

T-Mobile USA, Inc. in Wisconsin is hiring Mobile Experts to join our Retail Team of Experts. You will engage customers, demonstrate devices and services, and drive sales while delivering a best-in-class experience on the floor.

As a Mobile Expert you’ll evolve with wireless tech, benefit from total rewards including stock grants and 401(k), and join a culture that values growth, teamwork, and customer care. Training provided, advancement possible.

Qualifications

• High School Diploma/GED (Required).
• 30 days T-Mobile Mobile Associate experience (Required).
• 6 months of customer service and/or sales experience, Retail environment (Preferred).

Responsibilities

• Serving and selling to our customers, while providing a best in class customer experience and building loyalty
• Consistently leverages digital tools in interactions and onboarding
• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
• Partners with T-Mobile employees across channels, including business and customer service

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Job description

T-Mobile USA, Inc. in Wisconsin is hiring Mobile Experts to join our Retail Team of Experts. You will engage customers, demonstrate devices and services, and drive sales while delivering a best-in-class experience on the floor.

As a Mobile Expert you’ll evolve with wireless tech, benefit from total rewards including stock grants and 401(k), and join a culture that values growth, teamwork, and customer care. Training provided, advancement possible.