Mobile Expert: Growth, Stock Grants & 401(k) Benefits

T-Mobile; Vancouver (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k)

Employee stock grants

Paid time off

Job summary

T-Mobile is seeking Mobile Experts to join our Retail Team of Experts. You will educate customers on device and service solutions, demonstrate the latest wireless technology, and aim to exceed sales and customer experience targets in a fast-paced store environment.

The role emphasizes brand ambassador duties, hands-on product knowledge, and collaboration with cross-channel teams to ensure smooth customer journeys. Prior retail or customer service experience is preferred.

Qualifications

• Customer Satisfaction focused with customer experience goals.
• Team collaboration with store peers and leadership.
• Experience in retail sales environments is a plus.

Responsibilities

• Serve and sell to customers, delivering best-in-class experience.
• Use digital tools during interactions and onboarding.
• Complete in-store training on products, processes, and resources.
• Proactively learn about wireless tech and store innovations.
• Collaborate with colleagues across channels to resolve issues.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

T-Mobile Mobile Associate experience (Preferred)

Customer service/sales experience (Preferred)

Job description

T-Mobile is seeking Mobile Experts to join our Retail Team of Experts. You will educate customers on device and service solutions, demonstrate the latest wireless technology, and aim to exceed sales and customer experience targets in a fast-paced store environment.

The role emphasizes brand ambassador duties, hands-on product knowledge, and collaboration with cross-channel teams to ensure smooth customer journeys. Prior retail or customer service experience is preferred.