Mobile Expert – Dynamic Retail Tech & Customer Engagement

T-Mobile; Saint Cloud (MN); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Health, dental, vision insurance

Job summary

At T-Mobile, Mobile Associates, Store-in-Store, are integral to the Retail Team, engaging customers and demonstrating solutions in a fast-paced environment. You’ll identify needs, educate and recommend T-Mobile products, and strive to exceed sales targets while delivering exceptional service.

Education: High School Diploma/GED required; 6 months of customer service or sales experience preferred. Benefits include stock grants, employee stock purchase plan, 401(k), paid time off, holidays, and

Qualifications

• Customer-focused, enthusiastic, and able to balance customer experience with performance goals.
• Team collaboration and willingness to learn from peers and leaders.
• Competitive drive to succeed in a fast-paced sales environment.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment using digital tools and demonstrates value of T-Mobile solutions.
• Utilizes digital self-serve tools during customer interactions and onboarding to deepen relationships and ensure satisfaction.
• Completes training on in-store experience, products, processes, and systems; carries out store procedures and supports onboarding of customers.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

At T-Mobile, Mobile Associates, Store-in-Store, are integral to the Retail Team, engaging customers and demonstrating solutions in a fast-paced environment. You’ll identify needs, educate and recommend T-Mobile products, and strive to exceed sales targets while delivering exceptional service.

Education: High School Diploma/GED required; 6 months of customer service or sales experience preferred. Benefits include stock grants, employee stock purchase plan, 401(k), paid time off, holidays, and