Mobile Expert - Tech-Driven Retail Sales

tmobile; Claremont (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations and help customers select the right technology and service solutions in a fast-paced store environment.

The role emphasizes customer interaction, use of digital tools to demonstrate coverage and plans, and ongoing training to stay current with wireless innovations, with success measured by customer satisfaction and product knowledge.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to customers.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer advocacy

Fast-paced sales

Team collaboration

Communication

Education

High School Diploma / GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations and help customers select the right technology and service solutions in a fast-paced store environment.

The role emphasizes customer interaction, use of digital tools to demonstrate coverage and plans, and ongoing training to stay current with wireless innovations, with success measured by customer satisfaction and product knowledge.