Mobile Experience Specialist (Stock Grants & Growth)

T-Mobile US Inc.; Denver (CO); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off and holidays

Parental and family leave

Discounts on mobile service and home인터

Job summary

T-Mobile US, Inc. in Denver is seeking a Store-in-Store Mobile Associate to be the face of our brand in a high-traffic warehouse/club kiosk setting. You will educate customers, demonstrate products, and recommend solutions while delivering exceptional service.

As part of a fast-evolving technology environment, you’ll learn continuously and help customers stay connected to what matters most. Eligible employees receive comprehensive benefits and stock grants, with opportunities for growth.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail setting preferred.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment and explains the value of store benefits.
• Completes training on store-in-store experience, products, processes, and systems to deliver the best customer experience.
• Builds rapport, drives sales activity, follows up with customers, and develops relationships with new and existing customers.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

6 months of customer service or sales experience

Job description

T-Mobile US, Inc. in Denver is seeking a Store-in-Store Mobile Associate to be the face of our brand in a high-traffic warehouse/club kiosk setting. You will educate customers, demonstrate products, and recommend solutions while delivering exceptional service.

As part of a fast-evolving technology environment, you’ll learn continuously and help customers stay connected to what matters most. Eligible employees receive comprehensive benefits and stock grants, with opportunities for growth.